* {
  box-sizing: border-box;
}
.easyreach-launcher-wrap {
    z-index: 2147483000;
    position: fixed;
    bottom: 20px;
    right: 20px;
    width: 48px;
    height: 48px;
    transform-origin: center center;
}
.easyreach-launcher-btn {
  position: absolute;
    top: 0px;
    left: 0px;
    background: rgb(103, 61, 230);
    width: 45px;
    height: 45px;
    border-radius: 50%;
    cursor: pointer;
    backface-visibility: hidden;
    transition: transform 167ms cubic-bezier(0.33, 0, 0, 1) 0s;
    overflow: hidden;
    -webkit-font-smoothing: antialiased;
    padding: 4px;
}
.easyreach-launcher-btn:hover {
  transition: transform 250ms cubic-bezier(0.33, 0, 0, 1) 0s;
  transform: scale(1.1);
}

.er-launcher-close-icon {
  display: none;
}
.easyreach-launcher-window-wrap{
    z-index: 2147483000;
    position: fixed;
    bottom: 84px;
    right: 20px;
    height: min(704px, 100% - 104px);
    min-height: 80px;
    width: 400px;
    max-height: 704px;
    box-shadow: rgba(0, 0, 0, 0.16) 0px 5px 40px;
    border-radius: 12px;
    transform-origin: right bottom;
    pointer-events: all;
    background: linear-gradient(rgb(103, 61, 230) 40%, rgb(255, 255, 255) 100%);
    display: none;
}
.er-launcher-close {
  background: #fff;
  display: inline-flex;
  justify-content: center;
  align-items: center;
  border: 2px solid #ff0000;
  border-radius: 6px;
  position: absolute;
  right: 10px;
  top: -17px;
  padding: 3px;
  line-height: 1.2;
  cursor: pointer;
}

@media only screen and (max-width: 480px) {
  .easyreach-launcher-window-wrap {
    right: 0;
    bottom: 0;
    width: 100%;
  }
}

.window-content-area {
  padding: 16px;
  max-height: 100%;
  overflow: auto;
}
.window-bottom-area-wrap {
  position: absolute;
  bottom: 0;
  background: #fff;
  width: 100%;
  height: 80px;
  border-bottom-right-radius: 12px;
  border-bottom-left-radius: 12px;
}

@media screen and (max-width: 768px) {
  .window-bottom-area-wrap {
    height: 60px;
  }
  .er-launcher-tab {
    font-size: 12px;
  }
  .bottom-tabs .er-launcher-tab svg {
    width: 20px;
    height: 20px;
  }
}


.bottom-tabs {
  display: flex;
  justify-content: space-between;
  padding: 11px 25px;
  align-items: center;
}
.er-launcher-tab {
  cursor: pointer;
  display: flex;
  flex-direction: column;
  justify-content: center;
  align-items: center;
  font-size: 14px;
  font-weight: 600;
}
.er-launcher-tab:hover,
.er-launcher-tab.er-tab-active {
  color: #673de6;
}
.er-launcher-tab:hover svg path,
.er-launcher-tab:hover svg circle,
.er-launcher-tab.er-tab-active svg path,
.er-launcher-tab.er-tab-active svg circle {
  fill: #673de6;
}
.home-tab-content {
  height: 66vh;
  overflow-y: auto;
  padding-right: 12px;
  margin-right: -16px;
}
.support-tem-area {
  margin-bottom: 50px;
}
.support-tem-area ul {
  padding: 0;
  margin: 0;
  list-style: none;
  display: flex;
}
.support-tem-area ul li img {
  border-radius: 50%;
  width: 40px;
  height: 40px;
  margin-left: -4px;
}
.support-tem-area ul li:first-child img {
  margin-left: 0;
}
.er-window-title {
  font-size: 24px;
  color: #fff;
  margin-top: 25px;
}
.help-tab-content h3{
  color: #fff;
  font-size: 22px;
}
.er-knowledge-based-wrap {
  margin-top: 35px;
  padding-bottom: 40px;
}
.er-knowledge-based-inner{
  position: relative;
  box-sizing: border-box;
  overflow: hidden;
  padding: 15px;
  background: white;
  border-radius: 10px;
  box-shadow: rgba(0, 0, 0, 0.08) 0px 0px 0px 1px, rgba(0, 0, 0, 0.06) 0px 2px 8px;
  margin-bottom: 30px;
}
.er-knowledge-based-inner h3 {
  margin-top: 0;
  margin-bottom: 19px;
  font-size: 20px;
  font-weight: 600;
}
.er-knowledge-based-inner ul {
  padding: 0;
  margin: 0;
  list-style: none;
}
.er-knowledge-based-inner ul li a {
  font-size: 15px;
  text-decoration: none;
  display: block;
  padding: 6px;
}
.er-active{
  display: block;
}
.er-hide {
  display: none;
}
.easyreach-knowledge-details-wrap {
  display: none;
  background: #fff;
  border-radius: 12px;
}
.window-content-help-control {
  display: flex;
  justify-content: space-between;
  padding: 12px;
  align-items: center;
}
.window-content-help-details {
  padding: 12px;
  font-size: 16px;
  overflow-y: scroll;
  height: 70vh;
}
.knowledge-details-title {
  font-size: 24px;
  font-weight: 700;
  line-height: 1.4;
  margin-bottom: 20px;
}
.knowledge-details-thumbnail img {
  max-width: 100%;
  height: auto;
}
.easyreach-toggle-expansion,
.easyreach-toggle-reduction,
.easyreach-category-go-back,
.knowledge-based-item,
.er-product-item,
.easyreach-go-back {
  cursor: pointer;
}
.easyreach-toggle-reduction {
  display: none;
}
.knowledge-category-posts {
  display: none;
}
.er-product-item,
.knowledge-based-item {
  font-size: 15px;
  color: #000;
  padding: 8px 6px;
  transition: 0.4s;
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.knowledge-based-item:hover {
  background: rgba(103, 61, 230, 0.1);
  border-radius: 8px;
}
.er-product-item {
  background: #9677f2;
  border-radius: 8px;
  margin-bottom: 8px;
}
.er-product-item:hover {
  background: #8963f9;
}
.er-product-item a {
  display: flex !important;
  justify-content: space-between;
  align-items: center;
  width: 100%;
  gap: 6px;
  color: #fff;
}
.er-product-item a img {
  width: 40px;
  border: 1px solid #fff;
  border-radius: 4px;
}
.knowledge-based-cat-item {
  display: flex;
  flex-direction: column;
  align-items: start;
}
.knowledge-based-item-title {
  display: flex;
  justify-content: space-between;
  width: 100%;
  line-height: 1.2;
}
.articles-count {
  font-size: 13px;
}
.er-contact-form-wrap-top {
  overflow-y: auto;
  height: 66vh;
  padding-bottom: 60px;
  padding-right: 6px;
  margin-top: 20px;
}
.er-contact-form-wrap {
  max-width: 400px;
  background: #fff;
  padding: 18px;
  border-radius: 5px;
  margin: 0 auto;
  margin-top: 20px;
}
.er-contact-form input {
  width: 100%;
  height: 40px;
  margin: 0;
  margin-bottom: 15px;
}
.er-contact-form textarea {
  width: 100%;
}
.er-contact-form input,
.er-contact-form textarea {
  border: 1px solid #eee;
  border-radius: 5px;
  padding: 6px;
  font-size: 15px;
}
.contact-form-title {
  color: #000;
  font-size: 20px;
  margin-top: 0;
  margin-bottom: 20px;
}
.er-contact-form input[type=submit].er-contact-submit-btn {
  margin-top: 20px;
  background: #673de6 !important;
  color: #fff !important;
  font-size: 15px;
  border: 1px solid #673de6;
  transition: 0.4s;
}
.er-contact-form input[type=submit].er-contact-submit-btn:hover {
  background: transparent !important;
  color: #000 !important;
}
.er-custom-video {
  border: 1px solid #fff;
  padding: 8px 6px;
  border-radius: 5px;
  background: #fff;
  margin-bottom: 25px;
  line-height: 1;
}
.er-custom-video video {
  width: 100%;
  height: auto;
  margin: 0;
}
.er-custom-video video,
.youtube-video-frame {
border-radius: 7px;
}
.er-custom-video p {
  font-size: 15px;
  font-weight: 600;
  margin-bottom: 14px;
  margin-top: 5px;
  border-bottom: 1px solid #dadada;
  padding-bottom: 5px;
  color: #292929;
}
.youtube-video-frame {
  width: 100%;
  height: auto;
}
.video-tab-content .video-tab-content-inner {
  overflow-y: auto;
  height: 66vh;
  padding-bottom: 60px;
  padding-right: 6px;
  margin-top: 20px;
}
.er-ai-chat-form-wrap {
  background: #fff;
  padding: 10px;
  border-radius: 5px;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  height: 64vh;
  margin-top: 10px;
}
.er-ai-tab-title {
  margin: 0;
  padding-bottom: 5px;
  border-bottom: 1px solid #e7e0e0;
  margin-bottom: 9px;
  font-size: 15px;
  font-weight: 600;
}
.er-ai-conversation-block {
  overflow-y: scroll;
  height: 100vh;
  padding-right: 10px;
}
.ai-chat-request-item {
/*  text-align: right;*/
  display: flex;
  justify-content: end;
}
.ai-chat-request-item span {
  background: #f4f4f4;
}
.ai-chat-response-item {
  display: flex;
  justify-content: flex-start;
  gap: 6px;
  align-items: flex-start;
}
.ai-chat-response-item svg {
  width: 20px;
  height: auto;
}
.ai-chat-response-item .bot-icon {
  width: 30px;
  height: auto;
  max-width: max-content;
  border: 2px solid #673de6;
  border-radius: 50px;
  padding: 2px;
}
.ai-chat-response-item span {
  background: #e3effd;
}
.ai-chat-request-item span p:not(:first-child),
.ai-chat-response-item span p:not(:first-child){
  margin-top: 10px !important;
  margin-bottom: 0px !important;
}
.ai-chat-request-item span p:first-child,
.ai-chat-response-item span p:first-child{
  margin: 0px !important;
}
.ai-chat-request-item span h3,
.ai-chat-response-item span h3{
  font-size: 18px;
}

.ai-chat-response-item {
  text-align: left;
}
.ai-chat-request-item,
.ai-chat-response-item {
  margin-bottom: 20px;
}
.ai-chat-request-item span,
.ai-chat-response-item span {
  border-radius: 6px;
  padding: 8px;
  font-size: 15px;
  color: #111;
  display: inline-block;
  max-width: 100%;
  word-break: break-word;
}
.er-ai-prompt-block input {
  border: 1px solid #f4f4f4;
  border-radius: 8px;
  height: 40px;
  font-size: 15px;
  max-width: 100%;
  width: 100%;
  background: #f4f4f4;
  padding: 5px;
}
.er-ai-prompt-block {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  border-top: 1px solid #ccc;
  padding-top: 7px;
}
.er-ai-prompt-block textarea {
  border-radius: 5px;
  border: 1px solid #e7e0e0;
  height: 55px;
  padding: 6px;
  width: 100%;
}
.ai-chat-trigger {
  background: #ab95f1;
  border-radius: 8px;
  display: inline-flex;
  padding: 6px;
  cursor: pointer;
}
.er-alert {
  font-size: 14px;
}

.er-scrollbar::-webkit-scrollbar-track {
  -webkit-box-shadow: inset 0 0 6px rgba(0,0,0,0.3);
  background-color: #F5F5F5;
  border-radius: 5px;
}

.er-scrollbar::-webkit-scrollbar {
  border-radius: 5px;
  width: 10px;
  background-color: #F5F5F5;
}

.er-scrollbar::-webkit-scrollbar-thumb {
  border-radius: 5px;
  background-color: #F90; 
  background-image: -webkit-linear-gradient(45deg,
                                            rgba(255, 255, 255, .2) 25%,
                        transparent 25%,
                        transparent 50%,
                        rgba(255, 255, 255, .2) 50%,
                        rgba(255, 255, 255, .2) 75%,
                        transparent 75%,
                        transparent)
}

.er-loader {
  width: 20px;
  aspect-ratio: 1;
  border-radius: 50%;
  background: #000;
  box-shadow: 0 0 0 0 #0004;
  animation: l1 1s infinite;
  margin: 40px auto;
}
@keyframes l1 {
    100% {box-shadow: 0 0 0 30px #0000}
}

.er-chat-suggestions {
  display: flex;
  gap: 7px;
  flex-wrap: wrap;
}
.er-chat-suggestions-top {
  font-size: 14px;
  margin-bottom: 7px;
  display: block;
  font-weight: 500;
}
.er-chat-suggestions .er-chat-suggestion {
  border: 1px solid #8c6cec;
  display: inline-block;
  border-radius: 6px;
  padding: 4px 6px;
  line-height: 1.2;
  font-size: 14px;
  cursor: pointer;
  background: #ecf1fb;
  transition: 0.3s;
}
.er-chat-suggestions .er-chat-suggestion:hover{
  background: #8c6cec;
  color: #fff;
}